Privacy Policy

Effective date: November 20, 2024

Introduction

Practical Solutions Consulting, LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you share with us or that we collect from you when you visit our website, purchase our products, use our services or interact with us through social media as well as your rights regarding the information we collect.

We encourage you to read this Privacy Policy carefully. We will notify you of any changes or updates to this Privacy Policy by changing the “last updated” date at the top of this Policy. Any changes or updates become effective as soon as they are published on our website, and by continuing to access our website after the changes or updates, you waive specific notice of the updates to this Privacy Policy and will be deemed to have accepted the revised Privacy Policy.   We strongly suggest that you review this Privacy Policy periodically.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, such as:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information

We collect any personal information that you share with us when you visit our website, make purchases, or interact with us on social media. By visiting our website and/or making purchase on our website, You are specifically consenting to the collection of the personal information listed above, to our use or processing of your personal information of the data as well as to our sharing of the data with third-party processors as needed for our legitimate business interests, for example sharing your payment information in order to process payment when you purchase products from us.

 Non-Personal Information

We collect non-personal derivative information from you automatically when you access our website. 

 Examples of non-personal derivative data include:

  • Browser and device information

  • Dates and times you accessed our website

  • IP address

  • Pages visited and duration

  • Referring website addresses

  • Mobile device name, type, phone number and location if you access our website via mobile phone

 

How We Use Your Information

 We use your information for various purposes, including:

  • To process your transactions and manage your orders.

  • To contact you regarding new product offerings.

  • To request feedback from you.

  • To notify you of updates to our products or services.

  • To resolve disputes and troubleshoot any problems you are experiencing

  • To administer promotions, contests or giveaways.

  • To compile anonymous statistical data for our internal use or third party use.

  • To analyze trends to improve our site and product offering.

  • To combat fraudulent activity

  • To comply with our legal obligations and protect our rights.

 

Sharing Your Information

We may share your information with third parties where we have a legitimate business interest in sharing your information. For example, we may share your information with third-parties who assist us in: the operation of our website, the marketing of goods and services to you, the processing of taking orders for goods or services, the delivery of our goods and services, the identification, tracking and analysis of website usage trends and the protection of the security and integrity of website.

Our website may include hyperlinks to other websites not controlled by us. Although we use reasonable care before including a hyperlink on our website, we do not regularly monitor those websites on an on- going basis. As a result, we suggest you exercise caution when clicking on a hyperlink. We bear no responsibility or liability for any damage or consequences you may suffer as a result of your use of any hyperlink on our site. You should also be aware that the third party websites that are accessed by a hyperlink from our site are in no way bound by this Privacy Policy and nor are we bound by theirs. We encourage you to read the policies of those third party websites before interacting with them or making purchases.

 

Processing Your Information

In general, your information is not processed by us internally and is given to our third party processors.  An example of this is when JP Morgan Payments collects your payment information, they process that information and then remit your payment to us.  We may, from time to time, process your data internally when necessary to administer, maintain, and improve our website and offerings, to enter into contracts with you, to fulfill the terms of those contracts, to keep records of your transactions and interactions with us so that we can supply you with any products or services you may purchase, to comply with all legal obligations, to obtain professional advice, and to protect the rights and interests of our company, our customers (including you), and any third-parties that we are doing business with or are otherwise interacting with. Examples of the types of information we may process or have processed are:

  • Information relating to your account: your name, address, email address and payment information

  • Information relating to your usage of our website: your IP address, location information, and the length of your visits to our website and what you viewed.

  • Information comprising your personal profile: your name, address, profile picture, interests and hobbies, or employment history.

  • Information about your preferences and characteristics that is inferred from the personal information you have provided to us or the non-personal information we have collected from your use of our website.

  • All information you provide to us via the website or any other interactions with us.

  • Anything you post on our website, including comments or responses to blogs.

  • Any information you submit to us when you inquire about our website or our offerings.

  • Information relating to all transactions with us, including your purchase of our products or services.

  • Any information you provide to us when you subscribe to our emails or newsletters, including your email address and contact information.

  • Any information you submit to us in any correspondence sent by you, for example, any email inquiries.

  • Any other information referred to in this Privacy Policy as may be necessary for us to comply with all of our legal obligations, or to protect you or any other natural person. 

 

Data Retention

We retain personal information for as long as we believe necessary for our legitimate business purposes or to comply with our legal obligations or until you ask us to delete your data. If we collect information for a specific and particular purpose, such as assisting law enforcement or analyzing trends, we will not retain that information for longer than is necessary for that particular purpose. Any information that is no longer needed by us for any of the purposes listed above will be permanently deleted.

You may request that we delete your information at any time.  As noted earlier, we do not control the privacy policies or data retention policies of any of third party. If you wish to have any third party, including a third party with whom we have shared your data, delete that data, you will need to contact that third party directly. Upon your request we will provide you with a list of all third parties to whom we have transmitted your data.

 

Minors

This website is not designed for use by children under age 16, and we do not knowingly solicit personal information from anyone under age 16. If you are under age 16, do not access or use our website or related products or services. If you become aware that we have collected information of anyone under the age of 16, please contact us at help@practicalsolutionsonline.com so that we may delete that data.

 

Cookies and Tracking Technologies

 We use cookies and similar tracking technologies to:

  • Enhance your experience on our website.

  • Analyze site usage and improve functionality.

  • Deliver targeted advertising.

 You can control cookies through your browser settings and other tools.

 

Your Rights

You have certain rights with respect to your personal information, as outlined within this Privacy Policy.

  •  You have the right to know what personal information we have collected about you and how it is being shared.

  • You have the right to opt out of the sale or sharing of your personal information for targeted advertising. You may do this by contacting us at help@practicalsolutionsonline.com.

  • If you do not wish to receive marketing communications from us, you can use the unsubscribe link in any email you receive from us.

  • You have the right to limit the use or disclosure of your personal information.  You may do this by contacting us at help@practicalsolutionsonline.com.

  • You have the request that we delete all personal information that we have collected.  There may be exceptions to this right, for example when we are required by law to retain the information or in order for us to comply with a legal obligation, or as may be necessary to defend any legal claims. You may do this by contacting us at help@practicalsolutionsonline.com.

 

Security

We implement reasonable security measures to protect your information from unauthorized access, use, and disclosure. However, no security measures are 100% effective, and we cannot guarantee the security of your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

 

California Consumer Privacy Act (CCPA) Notice

Your Rights Under the CCPA

Under the California Consumer Privacy Act (CCPA), California residents have the following “LOCKED” rights:

L - Right to LIMIT the use and disclosure of sensitive personal information collected about you.

O – Right to OPT-OUT of the sale of your personal information and the sharing of your personal information for cross-context behavioral advertising (e.g., targeted advertising).

C - Right to CORRECT inaccurate personal information that businesses have about you.

K - Right to KNOW what personal information businesses have collected about you and how they use and share it.

E - Right to EQUAL treatment. Businesses cannot discriminate against you for exercising your CCPA rights.

D - Right to DELETE personal information businesses have collected from you (subject to some exceptions).

Information We Collect

We collect the following categories of personal information from California residents:

  • Identifiers: Such as your name, email address, and phone number.

  • Commercial Information: Such as records of products or services purchased.

  • Internet Activity: Such as browsing history and interactions with our website.

  • Geolocation Data: Such as your physical location.

  • Inferences: Drawn from the above information to create a profile about your preferences and characteristics.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our services.

  • To process your transactions.

  • To personalize your experience.

  • To comply with legal obligations.

How to Exercise Your Rights

To exercise your rights under the CCPA, you may contact us via the following methods:

Please provide sufficient information that allows us to verify you are the person about whom we have collected personal information.

CALIFORNIA DO NOT TRACK DISCLOSURES

The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not respond to DNT signals web browsers may send.